item disappeared ...

[Vikki]

hello
i ve bought enchant galla robe from my guild friend
i ve put it on me , and i log another character , when i relog my enchant 1 min after , the galla robe disappeared ....
Yes , i ve double/triple checked all my bags and vault on both characters ...
i havent yet finish Galladoria with my enchant

Can you help me pls ?

[Vikki]

All good
reappearded in inventory , few moments later ...