Eden-DAoC

I lost my house (lot 208) this morning due to a missed payment (I thought I paided for it), is there any way to get it back!?

Ill do many unspeakable things for its safe return:<

I dont seem to be able to get my items back either :<<

Have I posted this in the correct area?

I would dearly love my house back or atleast the items on the merchant :<

Please help!