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Unable to log into a character

Posted: Sun Dec 11, 2022 3:45 am
by Keilli
Since the reboot this morning, regarding the inability to save a character, I have had to create my skald a few times, The reason is that I can log into my account, get to the realm selection, but when I select the Skald, it crashes to desktop. I can select another character and it will log into the game.

Earlier the character was low level, it was not a big deal to delete the toon, but now that it is higher... IMO, not an option to delete and start over.

Re: Unable to log into a character

Posted: Sun Dec 11, 2022 7:13 am
by Keilli
This is now happening to a second character after your last server restarted around 10 PM Pacific. Both characters are in the MPK for their battlegrounds. I can log into every other character.

EDIT: I tried deleting the character ini files locally, but it had no effect and crashes to the desktop after 75% load screen.

Re: Unable to log into a character

Posted: Sun Dec 11, 2022 8:22 am
by Keilli
I also rebooted my computer and uninstalled the game as well as removing all the files.

No problem getting game to load and seeing character selection, but it hangs here during the loading screen when selecting a character in the BG MPK/
3-Only loads to 75%, then CTD.png

Re: Unable to log into a character

Posted: Sun Dec 11, 2022 12:34 pm
by Karen
Character name?

Re: Unable to log into a character

Posted: Sun Dec 11, 2022 12:52 pm
by Keilli
Keilli (18 Zerk)
Runior (32 SKald)

Re: Unable to log into a character

Posted: Sun Dec 11, 2022 8:16 pm
by Keilli
Karen, I just checked and the issue still persists

Re: Unable to log into a character

Posted: Mon Dec 12, 2022 6:52 am
by Karen
Why wouldn't it? There was no update to the thread so nothing has obviously done...
I've moved them now but for technical support you should visit the discord.